YOUR NEEDS. TWO SOLUTIONS.

Optics is a flexible IT support model that uses modern tools to keep your local systems secure and your people productive.

$Based on Device Countper user / monthly

Good for companies that want some automated support, but also want to control their budget.

$100per user / monthly

Perfect for companies that want to focus more on their business, and less on their IT.

ALL OPTICS PACKAGES INCLUDE:

24/7 Monitoring.
Monitoring for availability.

Built-in security to protect your business.

Automated patching for desktop, laptop, and servers.

Pay-as-you-go and all-inclusive support options.

	No Agreement	Optics Standard	Optics Pro
Per User, Per Month	N/A	N/A	$100 Per User / Monthly
Per Device, Per Month	N/A	Per Device, Per Month 0 to 24–$20 25 to 49–$18 50 to 49–$17 75 to 99–$15	N/A
On-Call Support – Remote	N/A	$125 / Hr 1 Hr. minimum	Included
On-Call Support – On-Site	$150 / Hr 1 Hr. minimum	$125 / Hr 1 Hr. minimum	$125 / Hr 1 Hr. minimum
Project Labor	$150 / Hr 1 Hr. minimum	$125 / Hr 1 Hr. minimum	$125 / Hr 1 Hr. minimum
Remote After-Hours Support	$300 / Hr 1 Hr. minimum	$187 / Hr 1 Hr. minimum	$187 / Hr 1 Hr. minimum
Onsite After-Hours Support	N/A	$187 / Hr 1 Hr. minimum	$187 / Hr 1 Hr. minimum
Annual Technology Roundup	$2495	$995	Included
Server Monitoring & Maintenance Critical Resource & Utilization Health Microsoft Windows Patching 3rd Party Software Patching	N/A	Yes	Yes
PC & Laptop Monitoring and Maintenance Critical Resource & Utilization Health Microsoft Windows Patching 3rd Party Software Patching Traditional Anti-Virus	N/A	Yes	Yes
Fixed Fee New Computer Setup	N/A	$300	$300
Managed Security Bundle Next Generation Anti-Virus Web Security E-mail Filtering Password Manager	N/A	$12.00/device	$12.00/device
Emergency Service	$300 / Hr 1 Hr. minimum	$187 / Hr 1 Hr. minimum	$187 / Hr 1 Hr. minimum